Managing difficult clients in the age of Covid
A look at the ever changing landscape of customer service.
Coping with difficult clients in the best of times can take a lot of energy for practitioners. COVID-19 has changed those dynamics in many ways. We will explore some new coping techniques and discuss how things are now and how they may evolve.
Book Online Stream:
Streaming Slot 5: Sat. 9am - 10:30am
Local Time: EU (Paris, Berlin, Oslo, Rome)